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Shipping Policy

Free standard delivery worldwide when you spend $800 or more.

For orders of less $800, shipping will be calculated by delivery destination in the checkout process.

Location Estimated Timeframe
Metro Melbourne, Sydney and Adelaide 2 – 5 Business Days
Metro Brisbane, Perth and Hobart 2 – 7 Business Days
Regional and all other locations 2 – 10 Business Days

International Delivery

Please allow approximately 7-21 days for international delivery (Postage times are an estimate only) Please note all international orders are sent via Australia Post Registered International. We will provide you with a satchel number, however these are not real-time trackable, they are only traceable in the event they go missing.

Dispatch

Your products will be dispatched within two business days after your order. Once your order has been distributed to Australia Post it becomes their responsibility and often shipping times can vary.

Changing Orders

Once your order has been dispatched, we are unable to make changes. However, if you realise you have provided an incorrect delivery address, please email us asap at info@i-cooler.com.au and we will do our best to assist.

Taxes & Duties

All applicable taxes, custom fees, and duties are the responsibility of the customer & differs between countries. For more information on import tax thresholds in your country, contact your local postal provider.